FAQsUpdated 15 days ago
1. How do I remold my Decibullz custom earpieces if I don’t get the fit right?
Answer: Remolding your Decibullz custom earpieces is simple and can be done as many times as needed. Just remove the filter or tube if present, place the mold back into hot (not boiling) water for 3–5 minutes until fully pliable, then repeat the original molding process. This feature ensures you always get a perfect, comfortable fit—even if you don’t nail it the first time.
➡️ Click here for full molding instructions
2. What size tips should I use with my Decibullz earplugs or earpieces?
Answer: Every ear is different, so we include multiple sizes and styles (single and triple flange) to help you find the perfect combination. For best results, start with the smallest size for molding, then test different options after the mold is set. You may even find a different size works better for each ear.
➡️ Visit our Fit Guide for detailed instructions.
3. My earpieces aren’t staying in or sealing well. What should I do?
Answer: A poor seal often means the mold wasn’t formed deeply or accurately enough. Try remolding, and be sure the tip is fully aligned with your ear canal before shaping. Press firmly while molding and check that the mold covers the concha (bowl) of the ear for maximum retention and sound seal.
➡️ Learn more with our fitting tips.
4. Do I need to mold the earplugs or earpieces every time I use them?
Answer: Nope—just mold them once and enjoy a secure, custom fit again and again. You only need to remold if you’re unhappy with the fit or if your ear shape has changed.
5. How do I clean my Decibullz earplugs and earpieces?
Answer: Remove any filters or acoustic tubes, then wash the molds and silicone tips in warm water with mild soap. Rinse and air dry fully before reassembly. Do not submerge foam tips or expose any part of the product to excessive heat.
➡️ Full care guide: How to Clean Decibullz Products
6. Do Decibullz products fit small ears?
Answer: Yes! Our molds are completely shapeable, and we include smaller silicone tips designed for petite ear canals. You can also trim the mold slightly before inserting it for an even more precise fit.
7. Are Decibullz products reusable?
Answer: Absolutely. All our custom molded earplugs and earpieces are built for long-term use. The molds are durable, the filters/tubes are swappable, and tips can be replaced as needed.
8. Can I use Decibullz earpieces with any radio or acoustic tube headset?
Answer: Our Awareness and Isolation Earpieces are designed to work with any standard clear acoustic tube or radio headset system. Whether you’re in law enforcement, security, EMS, or the military, Decibullz earpieces offer unmatched comfort and performance.
9. What is the difference between High Fidelity Filters and other Decibullz earplugs?
Answer: Decibullz High Fidelity Filters are engineered for musicians, concertgoers, and anyone who wants to enjoy full-spectrum sound while protecting their hearing. Unlike traditional foam earplugs, these filters preserve audio clarity and dynamics—making them ideal for live music and sound-sensitive individuals.
➡️ See our product comparison guide
10. What if I’m not satisfied with my Decibullz product?
Answer: Your satisfaction is our priority. If you’re not completely happy with your product, contact us at www.decibullz.com/support. We’ll help you troubleshoot, offer remolding tips, or get you set up with replacements or a refund if needed.