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General Information

How To Store Your Earplugs For Longevity

In the warm summer season, we recommend storing earplugs in cool, shaded locations. Avoid keeping them in your car, exposed to direct sunlight, or in an uninsulated garage. The earplug material is designed to mold to your ears with heat, so it's impo

How Do I Clean My Earplugs?

Cleaning your Earplugs or Earpieces. If you are using the foam tips, remove the foam tips from the earpieces before cleaning. If you leave the foam tips on during cleaning this can cause the tips to degrade quicker. Option 1:. Option 2:. To Clean The

How Do I Test My Earplugs?

How to Test your Earplugs to ensure they are working:. Are you not getting the level of protection you need? Try the following steps:.

Can I Interchange Products?

The Earpieces system and compatibility:. The easy earpiece mold system makes it simple and easy to switch your Decibullz Products. Simply remove one product and insert the other into the opening of your earpiece custom molds. Products Compatible with

What Is The Warranty?

Decibullz® products are covered under a 1-Year Limited Warranty in the U.S from the original date of purchase.  The 1-Year Limited Warranty does not start over if you receive a replacement, the warranty is only 1-Year from the initial date of purchas

Why Is Custom Better?

Decibullz Custom earplugs offer several advantages over standard, off-the-shelf earplugs due to their personalized fit and enhanced performance. Here's why custom earplugs are better:.

What Does NRR Rating Mean?

The NRR (Noise Reduction Rating) is a measure of how effective hearing protection, like earplugs or earmuffs, is at reducing the level of noise that reaches your ears. It's usually expressed in decibels (dB). In simpler terms:. In summary, the NRR ra

Is There a 30-Day Money-Back Guarantee?

At Decibullz, your satisfaction is our top priority. We're so confident in the quality and value of our products that we proudly offer a 30-day money-back guarantee. This means that when you choose Decibullz products, you're making a risk-free invest

Are These OSHA Approved?

Yes,. The Custom Molded Earplugs meet ANSI S12.6 (ANSI s3.9) with an independently tested NRR of 31, which meets with OSHA's approval.

I'm Missing Components?

Should you find that your package has arrived but is lacking certain components, don't hesitate to get in touch with Decibullz Customer Success. They will be more than happy to assist you in shipping the missing items. Per policy, you will need to pr

I Need Replacements?

Are you looking to replace your foam tips, back plugs, filters, or any other components? Alternatively, are you interested in adding extra items as backups? Check out the Replacement Tab on the website. Earpieces, Awareness Adapter, Isolation Adapter

Can I Use The Earplugs With Piercings In My Ear?

We advise against using the earplugs if you have piercings, as the molding material may adhere to the metal, resulting in discomfort and pain.